Terms of Service

General Information

Acceptance of Terms

Last Modified: June 10, 2024

Welcome to Heron Skill Systems Inc. ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our software as a service product, SkillGrader ("Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

Description of Service

SkillGrader is a platform designed to objectively assess and evaluate workforce skills. It helps organizations measure individual and team performance through digital forms, reducing reliance on paper-based assessments. The Service provides:

  • A mobile application for skill assessment data collection.
  • Instant reports on skill proficiency and actionable insights to improve training and performance.
  • An administrative portal to access to the reports and collected data.
  • Services to build and create assessment forms on the mobile application.

SkillGrader is used across a wide variety of industries to ensure compliance, identify competency gaps, and support workforce development goals.

For more details, you can visit their website here.

Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

License

Subject to these Terms, we grant you a non-exclusive, non-transferable, limited license to use the Service for your internal business purposes within the limits of your subscription plan.

Restrictions

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.
  • Reproduce, distribute, modify, or create derivative works of the Service.
  • Reverse engineer, decompile, or disassemble the Service.
  • Remove any copyright, trademark, or other proprietary rights notices from the Service.

Subscription Fees

You agree to pay all applicable fees related to your use of the Service in accordance with the subscription plan you select. Fees are non-refundable except as required by law.

Payment

All fees will be billed to the credit card or other payment methods such as EFT or cheque provided by you. You authorize us to charge your payment method for all fees incurred.

Termination by You

You may cancel your subscription at any time by contacting us at support@skillgrader.com. Upon cancellation, you will not be entitled to any refunds of prepaid fees.

Termination by Us

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, if you violate these Terms or for any other reason.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the property of the Company and its licensors. The Service is protected by copyright.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, uptime, fitness for a particular purpose, or non-infringement.

Limitation of Liability

In no event shall the Company, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service.

Users and Assessments

The Parties hereby agree that:

  • User accounts and assessments shall only be available for use within your organization in the amount and according to the terms specified by your subscription plan.
  • Each user account is for the sole use of the one specific individual identified by that account; accounts may not be shared in any way. No individual, other than the one specific individual identified by that account, may log in to the account.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new terms on the Service. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions about these Terms, please contact us at support@skillgrader.com.


Heron Skill Systems Inc.
301B-1551 Johnston St
Vancouver, BC
V6H 3R9
Canada